Position Summary: Primarily responsible for providing outstanding levels of service to all Tijuana Flats Guests, while ensuring that all service standard points are met, all food-safety guidelines are followed and the front of house is always kept clean, sanitized and presentable.
Position Responsibilities:
Sanitation, Health and Cleanliness:
· Maintain sanitation, health and safety standards in all work areas in the Front of House
· All guest areas are clean and sanitized.
· Restrooms are maintained to highest quality cleanliness and sanitation standards.
· Always maintain a clean and presentable Front of House – the Front of House should be “Guest ready” at all times.
· Stock and restock workstations
Cashier, Food Runner and Floor Duties:
· Ring all items into POS correctly to ensure accuracy and 100% guest satisfaction.
· Handle cash correctly, within guidelines of the Tijuana Flats cash-handling policy.
· Suggest/Guide guests through menu and menu items.
· Follow/Understand all FOH service standards and procedures.
· Ensure that all food delivered to the guest is prepared, cooked and presented according to Tijuana Flats high standards of quality and presentation
· Display a sense of urgency towards ticket times and maintain a clean environment at all times.
Miscellaneous
· Participate in all training and meetings provide and required by management
· Provide all guest with above and beyond guest service
· Consistently provide the highest quality of service to all guest